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Low immunisation uptake: is the process the problem?

P M Harrington1, C Woodman, W F Shannon

  • 1Department of General Practice, Royal College of Surgeons in Ireland, Mercer's Health Centre, Dublin.

Journal of Epidemiology and Community Health
|May 18, 2000
PubMed
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Mothers reported dissatisfaction with impersonal health center immunisation experiences, preferring general practices for emotional support. This highlights how low-empathy care can negatively impact childhood vaccination rates.

Area of Science:

  • Pediatrics
  • Public Health
  • Sociology

Background:

  • Childhood immunisation is crucial for public health.
  • Understanding parental satisfaction is key to improving vaccination uptake.
  • Previous research has explored factors influencing immunisation decisions.

Purpose of the Study:

  • To investigate maternal satisfaction with the immunisation process.
  • To determine if satisfaction levels correlate with suboptimal immunisation uptake.

Main Methods:

  • Qualitative study utilizing in-depth interviews.
  • Conducted with 23 mothers of children aged 1-2 years in Dublin, Ireland.
  • Participants were purposively sampled from a 1994 birth cohort.

Main Results:

Related Experiment Videos

  • Mothers favored general practices over health centers for immunisations, citing emotional reasons.
  • Health center experiences were sometimes perceived as rough and lacking empathy.
  • Negative experiences, including perceived lack of empathy from healthcare providers, led to delayed or missed vaccinations.

Conclusions:

  • Mass immunisation in clinic settings with low empathy may alienate mothers.
  • Such negative experiences can contribute to lower immunisation rates.
  • Healthcare systems should consider maternal emotional needs to improve vaccine uptake.