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Geriatric case managers: integration into physician practices
1School of Social Work, Virginia Commonwealth University, Richmond 23284-2027, USA.
Abstract:
Integration of case management proved to be a key variable in a national demonstration at nine sites of alternative models designed to enhance primary care of frail elders. Numerous semistructured interviews of participants revealed a number of areas important to achieving successful integration. These areas include making favorable first impressions, building relationships, learning to collaborate, having proximity and contact, communicating, and demonstrating benefits to patients and physicians.
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