[Do we comfort? We deal with human beings without being aware of our humaneness]

Reflections are intended to propose a confrontation between patients and families' thoughts, expectations, and needs regarding comfort and the usual behaviors adopted by health care agents during their interactions the clients. If comfort as viewed by patients is seen as a humanistic practice, which professional attitudes can become an obstacle to comfort? Reflections are also associated to factors that determine professional behaviors and the identification of the paths for a more humanistic practice.