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Electronic imaging system implementation at Mayo Clinic Rochester: downtime procedures and communication plans
S Ramthun1, E M James, N Hangiandreou
1Department of Diagnostic Radiology, Mayo Clinic Rochester, MN 55902, USA. ramthun.suzanne@mayo.edu
Abstract:
Electronic imaging system implementation is a challenging process and requires: (1) thorough procedure documentation and communication plans; (2) systematic evaluation of processes by all involved personnel groups; and (3) anticipation of potential issues and documentation of new problems as they occur. Our department is continuously improving procedures and communications as opportunities arise. A downtime procedure manual and a basic communication plan has given us a foundation to build upon and will help us to maintain appropriate levels of patient care throughout electronic system failures.
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