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Related Experiment Videos

Case management: a case study.

M P Stanton1, E M Walizer, J I Graham

  • 1University of Alabama, Capital College of Nursing, Tuscaloosa 35487, USA.

Nursing Case Management : Managing the Process of Patient Care
|June 16, 2000
PubMed
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Implementing a pilot case management program in a large military medical center revealed common challenges. This article shares strategies for overcoming early-stage implementation hurdles in complex healthcare settings.

Area of Science:

  • Healthcare Management
  • Medical Administration
  • Clinical Operations

Background:

  • Large multiservice medical centers present unique challenges for implementing new programs.
  • Case management is a critical component of efficient healthcare delivery.
  • Previous models for case management in complex settings require review.

Purpose of the Study:

  • To describe the implementation of a pilot case management program at Walter Reed Army Medical Center.
  • To identify and discuss pitfalls and problems encountered during program implementation.
  • To outline steps and processes used to advance case management in its initial phases.

Main Methods:

  • Pilot program implementation.
  • Qualitative analysis of challenges encountered.

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  • Review of existing case management models.

    • Main Results:

    • Early implementation of case management in a large medical center faces significant obstacles.
    • Specific strategies were developed to address and overcome these challenges.
    • The program's initial stages required adaptive processes to ensure progress.

    Conclusions:

    • Insights from this pilot program can guide case management implementation in complex medical environments.
    • Adaptable strategies are crucial for successful program rollout in large healthcare institutions.
    • Reviewing and adapting existing models is beneficial for optimizing case management.