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Measuring work stress among Dutch dentists.

R C Gorter1, G Albrecht, J Hoogstraten

  • 1Department of Social Dentistry and Dental Health Education, Academic Centre for Dentistry Amsterdam (ACTA), The Netherlands.

International Dental Journal
|June 20, 2000
PubMed
Summary

Dentists experience work stress from patient interactions and job content most frequently. High work stress, especially lack of career growth, is linked to lower job satisfaction, necessitating preventive strategies.

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Area of Science:

  • Occupational Health Psychology
  • Dental Practice Management

Background:

  • Individual differences significantly influence dentists' perception of work stress.
  • Preventive strategies require detailed assessment of specific stress areas in dental practice.

Purpose of the Study:

  • To develop and validate the Dentists' Experienced Work Stress Scale (DEWSS) for monitoring and measuring work stress.
  • To investigate the relationship between work stress levels and job satisfaction among dentists.

Main Methods:

  • Development of the DEWSS questionnaire covering various aspects of dental work.
  • Administration of the DEWSS to a representative sample of 709 Dutch general dental practitioners.
  • Application of factorial, correlational, and reliability analyses to validate the scale and identify stress factors.

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Main Results:

  • Seven key areas of work stress were identified: Work Pressure, Financial Aspects, Patient Contacts, Work Contents, Career Aspects, Team Aspects, and Professional and Private Life.
  • Patient Contacts and Work Contents emerged as the highest stress areas, with specific items like 'defaulters', 'governmental instructions', and 'unreasonable or demanding patients' scoring highest.
  • A significant inverse relationship was observed between overall work stress, particularly lack of career perspective, and job satisfaction.

Conclusions:

  • The DEWSS is a validated instrument for assessing work-related stress in Dutch general dental practitioners.
  • Patient contacts, work pressure, and career perspective require targeted preventive interventions within the Dutch dental context.