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Updated: Aug 9, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
[Criteria for evaluation in family medicine]
A Omanić1, D Niksić, R Bahtijarević
1Zavod za javno zdravstvo FBiH, Sarajevo.
Abstract:
For successful evaluation and the follow up of the family medicine team work it is necessary to develop evaluation criteria. Monitoring and evaluation criteria are numerous and different among countries depending on the health care development and the economic power of the country. In the present circumstances, taking in consideration health care reform through Primary Health Care (PHC) through family medicine team, the following criteria are proposed: equity, availability, cost-effectiveness, efficiency, efficacy, quality and satisfaction of user and health services providers. Indicators for the above mentioned criteria are also defined to estimate criteria achieved development. First indicator group relates on the medical-social indicator (for example number of families, structure of families and structures of concerning population) and the others social-economic indicators (GNP, expenditure in the health and social sector per capita, etc.). Second indicator group follows up the content of family medicine team work as follows: indicator of active and passive health care (for example number of doctor services, number of doctor and nurses home visits, consultation services, diagnostic procedures etc.). Third indicator group relates on the economic aspect, meaning the cost of implementation of such program, according indicator on content of work. Suggested criteria with indicators present the basic minimum databases, which would give the possibilities to have continuous overview in family medicine team functioning as well in its quality of work.
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