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Improving child welfare performance through supervisory use of client outcome data
T D Moore1, C A Rapp, B Roberts
1Office of Child Welfare Research and Development, University of Kansas School of Social Welfare, Lawrence, USA.
Child Welfare
|October 6, 2000
Summary
Program managers and supervisors need better training to use outcome data effectively. This study introduces a reporting package and training to improve data interpretation and enhance child and family outcomes.
Area of Science:
- Social Sciences
- Program Management
- Public Health
Background:
- Limited evidence exists on the widespread use of outcome data by program managers and supervisors.
- Effective utilization of outcome data is crucial for program improvement and achieving desired results.
Purpose of the Study:
- To describe an outcome reporting package and training program designed for frontline supervisors.
- To enhance the use of outcome data for improving services for children and families.
Main Methods:
- Development of a comprehensive outcome reporting package.
- Implementation of targeted training for frontline supervisors on data interpretation and action.
- Focus on fostering a learning culture within organizations.
Main Results:
- The reporting package and training aim to equip supervisors with skills to interpret data and take focused action.
- The intervention is designed to support a learning culture and outcome achievement.
- Expected improvements in the utilization of outcome data for program management.
Conclusions:
- Well-constructed reports, a supportive organizational culture, and managerial data interpretation skills are key to using outcome data.
- The described package and training address critical factors for enhancing data-driven decision-making.
- This approach can lead to improved outcomes for children and families through better program management.