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Related Experiment Videos

Multiple perspectives on physician order entry.

J S Ash1, P N Gorman, M Lavelle

  • 1Division of Medical Informatics and Outcomes Research, School of Medicine, Oregon Health Sciences University, Portland, Oregon, USA.

Proceedings. AMIA Symposium
|November 18, 2000
PubMed
Summary
This summary is machine-generated.

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Understanding computerized physician order entry (POE) requires recognizing the complex, emotional viewpoints of physicians, administrators, and IT staff. Successful POE implementation hinges on acknowledging both positive and negative perspectives from all stakeholders.

Area of Science:

  • Health Informatics
  • Healthcare Management
  • Information Systems in Medicine

Background:

  • Computerized Physician Order Entry (POE) systems are increasingly adopted in hospitals.
  • Understanding stakeholder perspectives is crucial for successful POE implementation.
  • Previous research often simplifies the diverse views on POE adoption.

Purpose of the Study:

  • To describe the complex interplay of perspectives among physicians, hospital administrators, and information technology (IT) staff regarding POE.
  • To analyze the multifaceted viewpoints influencing POE adoption and utilization.
  • To provide a comprehensive understanding of stakeholder experiences with POE.

Main Methods:

  • A qualitative study was conducted across four hospital sites.

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  • Linstone's Multiple Perspectives Model was used as a framework for analysis.
  • Data were gathered through observations, focus groups, and interviews, analyzed using a grounded approach.

    • Main Results:

    • The study revealed that POE adoption is not a simple dichotomy of positive or negative reception.
    • All stakeholder groups (physicians, administrators, IT staff) identified both advantages and disadvantages of POE.
    • The issues surrounding POE are complex and evoke emotional responses from users.

    Conclusions:

    • Linstone's Multiple Perspectives Model effectively organized findings to aid in understanding diverse POE viewpoints.
    • Successful POE implementation necessitates a thorough understanding of all stakeholder perspectives.
    • Strategic planning for POE adoption must incorporate the varied insights and concerns of all involved parties.