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Facilitating comparisons between evaluations of case management programs.

M Summers1

  • 1School of Postgraduate Nursing, University of Melbourne, Parkville, Victoria, Australia.

Care Management Journals : Journal of Case Management ; the Journal of Long Term Home Health Care
|December 7, 2000
PubMed
Summary

Evaluating case management effectiveness is challenging due to poor comparability between studies. This research proposes a framework to clearly describe case management programs and their evaluations, improving future research quality.

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Area of Science:

  • Health Services Research
  • Program Evaluation
  • Social Work Practice

Background:

  • Case management is a key service delivery approach aiming to improve quality, reduce costs, and increase access.
  • Current evaluations of case management programs lack comparability, hindering overall assessment of their effectiveness.
  • Limited explicit information in evaluation reports on program specifics and methodologies impedes consistent analysis.

Purpose of the Study:

  • To address the lack of comparability in case management program evaluations.
  • To identify effective methods for describing variations in case management programs and their evaluations.
  • To develop a framework for acknowledging, identifying, and describing these differences.

Main Methods:

  • A comprehensive review of evaluation theory literature.

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  • A systematic review of case management literature.
  • Synthesis of findings to create a descriptive framework.

    • Main Results:

    • Identified key aspects hindering comparability in case management evaluations.
    • Synthesized literature to propose methods for clear program and evaluation description.
    • Developed a draft framework to standardize the reporting of case management program characteristics and evaluation methodologies.

    Conclusions:

    • A standardized framework is crucial for improving the comparability and rigor of case management program evaluations.
    • Clearer descriptions of programs and evaluations will facilitate better understanding of case management's impact on quality, cost, and access.
    • The proposed framework offers a foundational step towards more consistent and reliable evidence on case management effectiveness.