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Updated: Aug 5, 2026
08:16
Movement Retraining using Real-time Feedback of Performance
Published on: January 17, 2013
Faculty development in communication skills instruction: insights from a longitudinal program with "real-time
1Department of Family Medicine, East Tennessee State University, Johnson City, TN 37614, USA. lang@etsu.edu
Summary
This study details a faculty development program designed to enhance communication skills teaching. The program utilized a Delphi approach, practice sessions, and video feedback to improve faculty
Area of Science:
- Medical Education
- Communication Skills Training
- Faculty Development
Background:
- Teaching communication skills is often assigned to multidisciplinary faculty.
- Faculty frequently lack a standardized teaching model and experience in small-group facilitation.
- Effective communication skills are crucial in healthcare settings.
Purpose of the Study:
- To describe a faculty development program for teaching communication skills.
- To outline the program's phased implementation and review process.
- To identify strategies for effective small-group communication skills instruction.
Main Methods:
- A three-phase faculty development program was implemented.
- Phase 1: A two-step Delphi approach identified core communication skills.
- Phase 2: Faculty practiced identifying teaching issues and small-group strategies.
- Phase 3: Videotaped teaching sessions were reviewed by faculty and students, providing feedback.
Main Results:
- The program provided a structured approach to faculty development in communication skills.
- Faculty gained practice in identifying and addressing communication teaching challenges.
- Student feedback offered real-time insights into faculty teaching effectiveness.
- New strategies for facilitating small-group communication skills were identified.
Conclusions:
- A multifaceted faculty development program can effectively enhance communication skills instruction.
- Integrating Delphi methodology, practice, and multi-source feedback improves teaching.
- This program offers a model for improving faculty capacity in communication education.
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