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Is the Internet changing the relationship between consumers and practitioners?

P Ford1

  • 1pford@ricochet.net

Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
|February 24, 2001
PubMed
Summary

Informed patients increasingly seek shared decision-making. Healthcare providers should embrace this trend, shifting from sole control to collaborative partnerships for improved patient outcomes.

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Area of Science:

  • Health communication
  • Patient empowerment
  • Healthcare consumerism

Background:

  • Growing patient access to online health information.
  • Patients desire active participation in medical decisions.
  • Traditional healthcare models centered on provider authority.

Purpose of the Study:

  • To explore the implications of increased patient knowledge on healthcare.
  • To propose strategies for healthcare practitioners to adapt to informed consumers.
  • To foster a collaborative patient-provider relationship.

Main Methods:

  • Qualitative analysis of patient-provider dynamics.
  • Literature review on health informatics and patient engagement.
  • Conceptual framework development for shared decision-making.

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Main Results:

  • Patients are more informed and seek involvement in their care.
  • A shift in practitioner attitude is necessary for effective collaboration.
  • Shared decision-making can lead to mutually beneficial healthcare experiences.

Conclusions:

  • Embracing patient knowledge is crucial for modern healthcare.
  • Practitioners must transition to a shared control model.
  • Collaborative healthcare relationships enhance patient satisfaction and outcomes.