Related Experiment Videos
A dilemma of modern technology: managing e-mail overload
R Davidhizar1, R Shearer, B Castro
1Bethel College, Mishawaka, Indiana, USA.
Hospital Materiel Management Quarterly
|February 24, 2001
Summary
Electronic mail (e-mail) is a vital healthcare communication tool, but it causes information overload. Implementing e-mail management strategies can control overload and boost productivity.
Area of Science:
- Healthcare communication
- Information management
- Medical informatics
Background:
- Electronic mail (e-mail) has rapidly become a primary communication method in healthcare settings.
- While e-mail offers significant advantages for information exchange, it also leads to substantial information overload.
Purpose of the Study:
- To address the challenges posed by e-mail overload in the healthcare workplace.
- To explore strategies for managing e-mail effectively and promoting productivity.
Main Methods:
- Review of current e-mail usage patterns in healthcare.
- Identification and analysis of e-mail management techniques.
- Assessment of strategies to mitigate information overload.
Main Results:
- E-mail overload is a significant issue impacting healthcare professionals.
- Effective e-mail management techniques can control information overload.
- Implementing these strategies enhances productivity and communication efficiency.
Conclusions:
- E-mail is a powerful but overwhelming communication tool in healthcare.
- Adoption of specific e-mail management strategies is crucial.
- Effective management promotes better productivity and controlled information flow.