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Leadership. Heaven can wait.

B Alimo-Metcalfe1, R Alban-Metcalfe

  • 1Leeds University.

The Health Service Journal
|February 24, 2001
PubMed
Summary

A survey of 2,000 National Health Service (NHS) managers identified key leadership qualities. "Servant leadership," emphasizing compassion and communication, is valued over heroic leadership styles.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Leadership Studies

Background:

  • Effective leadership is crucial for National Health Service (NHS) performance and staff morale.
  • Understanding desired leadership attributes among NHS managers is essential for targeted development.
  • Previous leadership models may not fully capture the nuances of public healthcare environments.

Purpose of the Study:

  • To identify and profile the essential leadership qualities perceived as most important by NHS managers.
  • To contrast prevailing leadership perceptions with traditional 'heroic' leadership archetypes.
  • To inform strategies for leadership development within the NHS.

Main Methods:

  • A large-scale survey was conducted.
  • Approximately 2,000 NHS managers participated in the survey.
  • Data analysis focused on identifying and ranking perceived leadership characteristics.

Main Results:

  • The survey revealed 'concern for others' as the paramount leadership quality.
  • Effective communication and the ability to inspire were identified as the next most critical attributes.
  • A 'servant leader' profile, focused on supporting others, emerged as the dominant ideal.

Conclusions:

  • The findings suggest a shift towards valuing servant leadership within the NHS.
  • Developing leaders with these identified qualities requires centralized support and strategic initiatives.
  • Future leadership training programs should prioritize empathy, communication, and inspirational skills.

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