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Management education. Double vision.

J Clark1, R Palmer, S Balderson

  • 1Health Services Management Centre, Birmingham University.

The Health Service Journal
|February 24, 2001
PubMed
Summary
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A workshop highlighted differing views between early-career doctors and hospital managers on their roles. Managers felt indispensable, while doctors perceived them as politically influenced, a view that persisted post-workshop.

Area of Science:

  • Healthcare Management
  • Medical Administration
  • Professional Roles

Background:

  • Early-career healthcare professionals often face interdisciplinary role perceptions.
  • Understanding the dynamics between medical practitioners and administrative managers is crucial for hospital functioning.

Purpose of the Study:

  • To explore and analyze the differing opinions between doctors and managers regarding their respective roles in a hospital setting.
  • To assess the impact of a workshop intervention on these perceptions.

Main Methods:

  • A workshop was conducted with 18 doctors and managers at the beginning of their careers.
  • Qualitative analysis of expressed opinions and perceptions before and after the workshop.

Main Results:

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  • Significant divergence in opinion was observed regarding the roles of doctors and managers.
  • Managers expressed a stronger belief in their indispensable role compared to doctors.
  • Doctors perceived managers as being unduly influenced by political factors.

Conclusions:

  • The workshop did not alter doctors' negative perceptions of hospital managers.
  • Persistent role-based conflicts may exist between medical and administrative staff in healthcare settings.