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Case study: physicians develop results viewer amid Y2K commotion.
Journal of Healthcare Information Management : JHIM
|February 24, 2001
Summary
Advocate Health Care partnered with physicians to create an easy-to-use clinical information system that met Y2K compliance needs. This patient-centric solution improved physician access to critical health data.
Area of Science:
- Health Informatics
- Clinical Information Systems
- Information Systems Development
Background:
- Hospitals faced Y2K compliance challenges requiring system conversions.
- Physician feedback highlighted usability issues with existing compliant software.
Purpose of the Study:
- To develop a patient-centric clinical information system that is both compliant and user-friendly.
- To address physician complaints regarding the awkwardness of compliant software.
Main Methods:
- Collaborative development between physicians and the Information Systems (IS) department.
- Implementation of a browser-based results viewer.
- Integration of patient accounting, order processing, and clinical ancillary systems.
Main Results:
- Successful development of a compliant and easy-to-use clinical information system.
- Enhanced physician access to patient data through a robust results viewer.
- Met both compliance requirements and user-experience demands.
Conclusions:
- Physician-IS partnerships can effectively create user-centric health information systems.
- Browser-based viewers improve access to integrated clinical and administrative data.
- Anticipated challenges exist in broader system promotion and adoption.