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[Gender as a variable in patient satisfaction]
1Institutt for sykepleievitenskap, Det medisinske fakultet, Postboks 1120 Blindern 0317 Oslo. cfoss@ulrik.uio.no
Background:
Whether gender affects patient satisfaction is still debated. This article focuses on methodological issues in analysing gender differences with emphasis on factors like age and educational level.
Material And Methods:
1,469 male and 1,226 female patients returned a questionnaire six weeks after discharge from hospital. Gender differences in satisfaction were examined by multiple regression analysis.
Results:
The weak gender difference that occurred in overall satisfaction was due to a significant gender difference between young patients' assessment of the quality of nursing care. For patients over 35, there was no gender difference in satisfaction.
Interpretation:
Gender differences in patient satisfaction are not straightforward, but vary according to underlying cultural and social factors.