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[Gender as a variable in patient satisfaction].

C Foss1

  • 1Institutt for sykepleievitenskap, Det medisinske fakultet, Postboks 1120 Blindern 0317 Oslo. cfoss@ulrik.uio.no

Tidsskrift for Den Norske Laegeforening : Tidsskrift for Praktisk Medicin, Ny Raekke
|February 24, 2001
PubMed
Summary

Patient satisfaction shows minimal gender differences, primarily observed in younger individuals regarding nursing care quality. Older patients (over 35) exhibit no gender-based variations in satisfaction.

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Area of Science:

  • Healthcare research
  • Sociology of health
  • Patient experience studies

Background:

  • The impact of gender on patient satisfaction remains a subject of ongoing debate within healthcare research.
  • Methodological challenges in analyzing gender disparities, considering factors like age and education, are highlighted.

Purpose of the Study:

  • To investigate gender differences in patient satisfaction after hospital discharge.
  • To examine the influence of age and educational level on gender-based satisfaction variations.

Main Methods:

  • A cross-sectional study involving 1,469 male and 1,226 female patients.
  • Data collected via questionnaires administered six weeks post-hospital discharge.
  • Multiple regression analysis employed to assess gender differences in satisfaction.

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Main Results:

  • Overall patient satisfaction showed a weak gender difference.
  • A significant gender disparity was found in the assessment of nursing care quality among younger patients.
  • No significant gender differences in satisfaction were observed for patients aged 35 and older.

Conclusions:

  • Gender's influence on patient satisfaction is complex and not uniform.
  • Variations in gender differences are likely influenced by underlying cultural and social factors.
  • Age emerges as a critical moderator in gender-based patient satisfaction.