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Customizing for clients: developing a library liaison program from need to plan.
M R Tennant1, L C Butson, M E Rezeau
1Health Science Center Libraries, University of Florida, Gainesville 32610-0206, USA.
Bulletin of the Medical Library Association
|February 24, 2001
Summary
The Health Science Center Libraries developed a formal Library Liaison Program. This program enhances subject specialization and user communication for diverse academic health science populations.
Area of Science:
- Library and Information Science
- Health Sciences Librarianship
- Academic Libraries
Background:
- Librarian representatives on curriculum committees informed strategic planning.
- The Health Science Center Libraries (HSCL) identified a need for a formal Library Liaison Program.
- Existing experiences highlighted the value of specialized library support.
Purpose of the Study:
- To establish a formal Library Liaison Program for six Health Science Center (HSC) colleges and affiliated centers.
- To define the program's purpose, scope, and best practice models.
- To recommend specific activities for library liaisons.
Main Methods:
- Formation of a Library Liaison Work Group.
- Gathering background information and conducting an environmental scan.
- Developing a philosophy statement, program activities, and communication forum.
Main Results:
- A formal Library Liaison Program was created with a focus on seven primary areas.
- Key components include intensive subject specialization, extensive user communication, and personalized information services.
- Specialization aims to improve competence, communication, confidence, comfort, and customization for users.
Conclusions:
- The HSCL Library Liaison Program offers a model for specialized library services.
- The planning process and liaison model are adaptable to other libraries serving diverse subject-specific populations.
- Effective liaison programs require close coordination with other library and institutional initiatives.
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