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Related Experiment Videos

Knowledge management: white knight or white elephant?

S M Malone1

  • 1Clinical Information Consulting, Colorado Springs, Colorado, USA.

Topics in Health Information Management
|March 10, 2001
PubMed
Summary

Knowledge management (KM) offers valuable insights for health information management (HIM) professionals, though not all elements may resolve specific departmental challenges. HIM can selectively adopt useful KM principles for improved practices.

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Area of Science:

  • Management Science
  • Health Information Management

Background:

  • Knowledge Management (KM) is an emerging management theory with broad industry adoption.
  • KM shares similarities and differences with quality improvement and reengineering methodologies.
  • KM is applicable within healthcare organizations, particularly in areas like Health Information Management (HIM).

Purpose of the Study:

  • To explore the application and utility of Knowledge Management principles within healthcare organizations.
  • To assess the effectiveness of KM in addressing specific problems in Health Information Management (HIM) departments.

Main Methods:

  • A case study approach was employed to apply KM principles.
  • The study focused on a Health Information Management (HIM) department within a healthcare setting.

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Main Results:

  • Applying KM yielded significant useful information for the HIM department.
  • The case study indicated that KM, while informative, was not ultimately able to resolve the specific problem under investigation.
  • Certain KM elements proved more beneficial than others in the practical application.

Conclusions:

  • Health Information Management (HIM) professionals can benefit from adopting applicable and useful aspects of Knowledge Management (KM).
  • It is advisable for HIM professionals to critically evaluate and selectively implement KM strategies, discarding those that are not effective.
  • KM offers a framework that can be adapted, rather than rigidly applied, within healthcare contexts.