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A gender perspective on conflict management strategies of nurses
1University of Alberta Faculty of Nursing, 3rd Floor Clinical Sciences Bldg., Edmonton, Alberta, Canada T6G 2G3. patricia.valentine@ualberta.ca
Purpose:
To apply a gender perspective to synthesis of research findings on conflict management.
Organizing Construct:
The Thomas-Kilmann Mode Instrument (TKI), for measuring five conflict-handling strategies: avoiding, compromising, collaborating, accommodating, and competing.
Method:
Nursing research studies with the TKI and other studies are synthesized from perspectives in three gender theories.
Conclusions:
Findings were that two conflict management strategies, avoiding and compromising, were used predominantly by all categories of nurses. Possible reasons for over- and underuse of the remaining three strategies (collaborating, accommodating, competing) are described. Implications of these findings for nurses and nursing organizations are discussed.
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