Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Improving access to clinical offices.

C M Kilo1, P Triffletti, C Tantau

  • 1Institute for Healthcare Improvement, 2310 NE Regents Drive, Portland, OR 97212, USA. ckilo@ihi.org

The Journal of Medical Practice Management : MPM
|March 31, 2001
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Rethinking incentives.

The Journal of medical practice management : MPM·2003
Same author

Same-day appointments: exploding the access paradigm.

Family practice management·2001
Same author

Making quality and service pay: Part 2, The external environment.

Family practice management·2001
Same author

Routine, single-item screening to identify abusive relationships in women.

The Journal of family practice·2000
Same author

As good as it could get: remaking the medical practice.

Family practice management·2000
Same author

Improving efficiency in office practices.

The Journal of medical practice management : MPM·2000
Same journal

Chronic Multiorgan Rare Disease: The Role of the Nurse Practitioner as a Leader of the Healthcare Team.

The Journal of medical practice management : MPM·2019
Same journal

The Top Ten Questions on Vendor Negotiations.

The Journal of medical practice management : MPM·2018
Same journal

The Life of a Salmon Examined: What the Healthcare Profession Can Learn from Fish.

The Journal of medical practice management : MPM·2018
Same journal

Ransomware in Hospitals: What Providers Will Inevitably Face When Attacked.

The Journal of medical practice management : MPM·2018
Same journal

Ketogenic Weight Loss: The Lowering of Insulin Levels Is the Sleeping Giant in Patient Care.

The Journal of medical practice management : MPM·2018
Same journal

Unscrewing the Light Bulb: Addressing Systematic Mistreatment of Physicians.

The Journal of medical practice management : MPM·2018
See all related articles

Achieving optimal office care access involves understanding and managing practice capacity and patient demand. Implementing an open access system benefits both clinicians and patients by aligning care delivery with immediate needs.

Area of Science:

  • Healthcare Management
  • Operations Research in Healthcare
  • Primary Care Practice Optimization

Background:

  • Effective office care access is crucial for patient satisfaction and clinical efficiency.
  • Understanding practice capacity and patient demand is fundamental to optimizing service delivery.
  • Current systems may not adequately address immediate patient needs, leading to access challenges.

Purpose of the Study:

  • To outline practical steps for implementing an open access system in medical practices.
  • To demonstrate how managing capacity and demand improves immediate access to care.
  • To highlight the benefits of open access for both healthcare providers and patients.

Main Methods:

  • Analyzing practice capacity through patient flow and resource assessment.

Related Experiment Videos

  • Quantifying patient demand for various services.
  • Developing strategies for dynamic scheduling and resource allocation.
  • Implementing workflow changes to support same-day care delivery.

    • Main Results:

    • Practices can achieve "open access" by understanding and managing capacity and demand.
    • Open access systems facilitate the provision of care for needs arising on the same day.
    • Benefits include improved patient access and enhanced clinician workflow.

    Conclusions:

    • Implementing open access is a feasible strategy for improving office care delivery.
    • A systematic approach to managing capacity and demand is key to successful open access.
    • Open access models offer significant advantages for healthcare practices and patient populations.