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Test-retest reliability and factor structures of organizational citizenship behavior for Hong Kong workers
1School of Business, University of Hong Kong, Pokfulam Road, Hong Kong.
Psychological Reports
|April 11, 2001
Abstract:
In 1990 Podsakoff, MacKenzie, Moorman, and Fetter developed a scale to measure the five dimensions of organizational citizenship behavior. Test-retest data over 15 weeks are reported for this scale for a sample of 82 female and 32 male Chinese tellers (ages 18 to 54 years) from a large international bank in Hong Kong. Stability was .83, and there was no significant change between Times 1 and 2. Analysis indicated the five-factor structure and showed it to be a reliable measure when used with a nonwestern sample.