HIV/AIDS-related electronic queries and responses: a three-year analysis

Although information about HIV and AIDS has become abundant and accessible, questions from health care providers and consumers alike continue to persist. As part of an HIV/AIDS outreach program begun in 1995, a Web-based model was created to facilitate access to relevant information. The model includes an interactive component whereby individuals can pose questions to HIV specialists. Web-based queries and responses have been captured and recorded since the project's inception. A total of 192 query encounters were collected, sorted, and analyzed with descriptive statistics.