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Shopping for health information.

M L Goldstein1, N K Mailander, R A Danner

  • 1Scottsdale Healthcare, 9003 E. Shea Boulevard, Scottsdale, AZ 85260-4514, USA.

Medical Reference Services Quarterly
|April 13, 2001
PubMed
Summary

Hospital libraries are innovating health information access. A new Health Information Center in a shopping mall empowers consumers to actively participate in their healthcare decisions.

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Area of Science:

  • Health Sciences
  • Consumer Health Information
  • Community Outreach

Background:

  • Growing need for informed consumers in evolving healthcare.
  • Hospital libraries face challenges in meeting this demand.
  • Scottsdale Healthcare's Health Sciences Libraries initiative.

Purpose of the Study:

  • Describe the planning and implementation of a unique Health Information Center.
  • Detail the establishment of a community-accessible health resource.
  • Outline the future vision for the center at Scottsdale Fashion Square.

Main Methods:

  • Establishing a Health Information Center in a public, high-traffic location (shopping mall).
  • Developing strategies for community engagement and information dissemination.
  • Planning for sustainable operation and future growth.

Main Results:

  • Successful establishment of a Health Information Center in a non-traditional setting.
  • Unique approach to bringing medical information directly to the community.
  • Demonstrated a model for hospital libraries to address consumer health information needs.

Conclusions:

  • Innovative community-based health information centers can enhance consumer engagement.
  • Partnerships between healthcare institutions and public spaces can improve health literacy.
  • The Scottsdale Fashion Square Health Information Center serves as a replicable model.

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