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Managing knowledge workers in clinical systems.

J R Snyder1

  • 1School of Allied Health Professions, Louisiana State University Health Sciences Center, New Orleans, Louisiana, USA.

Clinical Leadership & Management Review : the Journal of CLMA
|April 13, 2001
PubMed
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The healthcare industry is shifting towards a knowledge-based workforce. Managers must adapt strategies to integrate knowledge workers into integrated delivery systems for improved patient care and organizational success.

Area of Science:

  • Healthcare Management
  • Organizational Behavior
  • Workforce Development

Background:

  • The modern workforce is shaped by evolving forces, including the rise of "knowledge workers."
  • Healthcare is transitioning to integrated delivery systems, necessitating a reevaluation of workforce skills.
  • Information technology plays a crucial role in supporting clinical outcomes and care delivery.

Purpose of the Study:

  • To highlight the impact of knowledge workers on healthcare delivery environments.
  • To emphasize the need for managers to understand knowledge worker characteristics.
  • To guide the development of strategies for managing the transition to a knowledge-based healthcare workforce.

Main Methods:

  • Literature review of forces reshaping the workforce.

Related Experiment Videos

  • Analysis of the healthcare industry's shift to integrated delivery systems.
  • Identification of key characteristics of knowledge workers relevant to healthcare.

    • Main Results:

    • Knowledge workers are a key force reshaping the contemporary workforce.
    • Integrated delivery systems in healthcare require a re-education for a knowledge-based workforce.
    • Clinical system managers must understand knowledge worker traits to adapt organizational structures and culture.

    Conclusions:

    • Healthcare managers need to be prepared to lead the integration of knowledge workers.
    • Strategic planning is essential for successfully managing the transition to a knowledge-based healthcare workforce.
    • Adapting to knowledge workers is vital for the future of healthcare delivery and organizational effectiveness.