Search research articles

ABOUT JoVE

Overview Leadership Blog JoVE Help Center

AUTHORS

Publishing Process Editorial Board Scope & Policies Peer Review FAQ Submit

LIBRARIANS

Testimonials Subscriptions Access Resources Library Advisory Board FAQ

RESEARCH

JoVE Journal Methods Collections JoVE Encyclopedia of Experiments Archive

EDUCATION

JoVE Core JoVE Business JoVE Science Education JoVE Lab Manual Faculty Resource Center Faculty Site

Terms & Conditions of Use

Search research articles

Related Experiment Videos

Patient satisfaction and research-related problems (Part 2). Is triangulation the answer?

K Hyrkäs¹, M Paunonen

¹University of Tampere, Department of Nursing Science, PO Box 607, SF-33101 Tampere, Finland.

Journal of Nursing Management

|April 20, 2001

Summary

This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by

Same author

Importance of the midwife in the first-time mother's experience of childbirth.

Scandinavian journal of caring sciences·2002

Same author

Cost--benefit analysis of team supervision: the development of an innovative model and its application as a case study in one Finnish university hospital.

Journal of nursing management·2002

Same author

Family dynamics of child-bearing families in Athens, Greece: a pilot study.

International journal of nursing practice·2002

Same author

Patient satisfaction and research-related problems (Part 1). Problems while using a questionnaire and the possibility to solve them by using different methods of analysis.

Journal of nursing management·2001

Same author

The nurse's workload in care situations.

Journal of advanced nursing·2001

Same author

The effects of clinical supervision on the quality of care: examining the results of team supervision.

Journal of advanced nursing·2001

Same journal

Clinical Nurses' Expectations and Experiences of Self-Directed Online Training in Evidence-Based Practice: A Qualitative Study - #EvidencerProject.

Journal of nursing management·2026

Same journal

Mobile Phone Addiction, Perceived Stress, and Morningness-Eveningness Preference in Nursing Students: A Computer-Simulated Network Analysis.

Journal of nursing management·2026

Same journal

Change Fatigue and Attitudes Toward AI in County-Level Nurses: The Mediating Role of AI Literacy.

Journal of nursing management·2026

Same journal

Associations Between Stress, Psychological Capital, Well-Being, Job Burnout, and Turnover Intention Among Chinese Nurses: A National Cross-Sectional Study.

Journal of nursing management·2026

Same journal

Barriers and Facilitators for Medication Safety in Emergency Care Using a SEIPS Model: A Qualitative Study.

Journal of nursing management·2026

Same journal

The Influence of Organizational and Social Work Environmental Factors on Patient Safety Climate.

Journal of nursing management·2026

See all related articles

This study used interviews and questionnaires to assess patient satisfaction, finding that interviews provide deeper insights but increase workload. A triangulative approach enhances accuracy but requires more time for timely quality improvement feedback.

Area of Science:

Healthcare Quality
Patient Experience Research

Background:

Patient satisfaction is crucial for healthcare quality management.
Traditional patient satisfaction questionnaires have limitations.
Previous research highlighted issues with existing satisfaction measurement methods.

Purpose of the Study:

To complement existing patient satisfaction research.
To explore patient satisfaction using a triangulative approach.
To address limitations of traditional satisfaction measurement.

Main Methods:

Data collected via interviews (n=30) from hospital patients.
Interview themes aligned with a concurrent questionnaire.
Content analysis of interview data; triangulative approach for satisfaction.

Related Experiment Videos

Main Results:

Interviews supplement questionnaires, yielding deeper patient experience data.
Overlapping information was generated between methods.
Triangulation identified factors affecting study reliability.

Conclusions:

Triangulation offers a more accurate patient satisfaction description.
Increased workload and time are drawbacks of triangulation.
Despite challenges, patient satisfaction surveys are vital for quality improvement.