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Reporting client violence.

G Macdonald1, F Sirotich

  • 1School of Social Work, York University, 4700 Keele Street, Toronto, ON, Canada M3J-1P3. grantm@yorku.ca

Social Work
|May 2, 2001
PubMed
Summary
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Many social workers face client violence, yet their reporting behaviors are understudied. This research reveals that a significant portion of social workers do not report client violence incidents, highlighting a critical gap in workplace safety and support.

Area of Science:

  • Social Work
  • Occupational Health
  • Criminology

Background:

  • Client violence against social workers is a recognized issue, but the reporting behaviors of affected professionals remain under-examined.
  • Existing literature primarily focuses on the prevalence of violence rather than the social workers' responses to it.
  • Understanding reporting patterns is crucial for developing effective workplace safety protocols and support systems.

Purpose of the Study:

  • To document the prevalence of client violence experienced by social workers across various practice settings.
  • To investigate the reasons why social workers choose to report or not report incidents of client violence to management.
  • To shed light on the underreporting phenomenon in social work practice.

Main Methods:

Related Experiment Videos

  • A quantitative study utilizing a mailed questionnaire distributed to a random sample of 300 social workers.
  • Data collection focused on the experiences of client violence and the subsequent reporting behaviors of respondents.
  • A response rate of 57% (171 questionnaires returned) provided a substantial dataset for analysis.

    • Main Results:

    • The majority of surveyed social workers reported experiencing some form of client violence during their careers.
    • Approximately 25% of respondents indicated that they did not report incidents of client-perpetrated violence.
    • Reasons for non-reporting varied, suggesting complex factors influencing disclosure.

    Conclusions:

    • Client violence is a prevalent issue for social workers, impacting a majority of the sample.
    • A significant minority of social workers do not report client violence, indicating potential barriers to reporting and a need for improved support.
    • Further research is needed to explore the specific reasons for non-reporting and to develop targeted interventions to enhance reporting and workplace safety.