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Hospital campaign anti-bug 2000 as leverage for promoting continuous quality improvement.

Z Stern1

  • 1Hadassah-Hebrew University Medical Center, Jerusalem, Israel. zvistern@hadassah.org.il

The Israel Medical Association Journal : IMAJ
|May 10, 2001
PubMed
Summary

A hospital

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Area of Science:

  • Healthcare Management
  • Information Technology in Healthcare
  • Quality Improvement in Healthcare

Background:

  • Tertiary care university hospital faced Y2K system transition challenges.
  • A comprehensive overhaul of supporting systems was initiated to ensure continuity of services.

Purpose of the Study:

  • To report on the successful Year 2000 (Y2K) transition project.
  • To demonstrate how the Y2K project's success serves as a model for hospital-wide continuous quality improvement (QI) programs.

Main Methods:

  • Implementation of parallel contingency plans for system transition.
  • Introduction of established QI procedures during the Y2K campaign.
  • Focus on total staff involvement and personnel dynamics.

Main Results:

  • Successful and smooth transition of all computer-dependent and other services into the year 2000.
  • Y2K project outcomes provided a baseline for effective hospital-wide QI programs.
  • Demonstrated absolute efficacy of QI procedures across all hospital activities.

Conclusions:

  • The hospital's Y2K project success, driven by staff involvement, offers a unique impetus for continuous quality improvement.
  • Established QI procedures, validated during the Y2K campaign, are now integral to hospital operations.
  • Sustaining the momentum of QI initiatives requires strategic consideration of personnel dynamics and engagement.

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