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Employing the clinical service unit model
J Harger1, T Gualtieri-Reed, W Burton
1jeff.harger@duke.edu
Abstract:
Duke University Hospital has instituted a decision tool that enables administrators and medical directors to manage from both the operational (departmental) perspective as well as from the patient population perspective. The tool automates routine reporting, aligns business information with a new, cross-functional management structure, and provides a focus for improvement opportunities.
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