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Computer-assisted tracking of a case management program for the homeless.

H Heft-LaPorte1, A J Frankel

  • 1Wurzweiler School of Social Work, Yeshiva University.

Care Management Journals : Journal of Case Management ; the Journal of Long Term Home Health Care
|June 12, 2001
PubMed
Summary
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Computer scan sheet technology effectively tracked case management for the homeless. This efficient and cost-effective method improved data collection for program evaluation and suggested national standardization.

Area of Science:

  • Social Sciences
  • Health Informatics
  • Program Evaluation

Background:

  • Homelessness presents complex challenges requiring comprehensive case management.
  • Effective tracking of client progress is crucial for program success and resource allocation.

Purpose of the Study:

  • To evaluate the effectiveness of computer scan sheet technology in a homeless shelter case management program.
  • To assess the efficiency and cost-effectiveness of using scan sheet technology for data collection.

Main Methods:

  • Utilized Tele-Form software to design custom scan sheets for data input.
  • Documented daily interventions and psychosocial goal areas (housing, employment, health, literacy) at intake and termination.
  • Input scan sheet data into SPSS for statistical analysis.

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Main Results:

  • Scan sheet technology proved effective, efficient, and cost-effective for tracking case management services.
  • The system facilitated daily intervention documentation and psychosocial goal tracking.
  • Data analysis provided insights into program outcomes.

Conclusions:

  • Computer scan sheet technology offers a viable solution for robust case management evaluation.
  • Standardizing case management evaluation across the country can be facilitated through such technological approaches.
  • This technology enhances data quality and supports evidence-based practice in social services.