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Related Experiment Videos

Examining maintenance responsibilities.

K C Lam1

  • 1Department of Building Services Engineering, Hong Kong Polytechnic University.

Health Estate
|July 13, 2001
PubMed
Summary
This summary is machine-generated.

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Effective building services maintenance requires close collaboration between clients and maintenance providers. A shared commitment and open communication are crucial for optimizing performance and ensuring continuous improvement in highly serviced buildings.

Area of Science:

  • Building Services Engineering
  • Facility Management
  • Operations Management

Background:

  • Maintenance is critical for the satisfactory and efficient performance of vital building services.
  • Existing client-provider relationships may not fully leverage a collaborative approach to maintenance.

Purpose of the Study:

  • To examine the responsibilities of clients and maintenance providers in building services.
  • To advocate for a business partnering model in maintenance operations.

Main Methods:

  • Analysis of client and maintenance provider responsibilities.
  • Review of factors influencing maintenance scheme effectiveness.
  • Conceptual framework for shared commitment in maintenance management.

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Main Results:

  • Effective maintenance necessitates a "shared commitment/involvement" between clients and providers.
  • Key factors influencing maintenance effectiveness include personnel changes, technological updates, and legislative amendments.
  • A cooperative team-working relationship enhances building services performance.

Conclusions:

  • Clients and maintenance providers must work closely, adopting a business partnering approach.
  • Continuous review and adaptation to influencing factors are essential for quality maintenance.
  • Improved communication and collaboration lead to better building services, client value, and provider returns.