The human factor in cardiac surgery: errors and near misses in a high technology medical domain

J Carthey1, M R de Leval, J T Reason

  • 1Cardiothoracic Unit, Great Ormond Street Hospital for Children NHS Trust, London, England. jcarthey_gosh@yahoo.com

Insights

Human factors research in cardiac surgery can be improved by applying a systems approach. Lessons from high-tech industries on critical incident reporting offer valuable insights for patient safety.

Area of Science:

  • Human factors research
  • Medical safety
  • Cardiac surgery

Background:

  • Human factors research is crucial for understanding and mitigating risks in complex medical procedures.
  • Cardiac surgery, a high-risk field, can benefit from systematic analysis of human performance and system design.
  • Existing research in human factors spans various medical domains, providing a foundation for specialized application.

Purpose of the Study:

  • To review human factors research relevant to cardiac surgery.
  • To present a systems approach for analyzing human factors in this domain.
  • To identify transferable lessons from other high-technology industries regarding incident and near-miss reporting.

Main Methods:

  • Systematic review of human factors literature.
  • Application of systems theory to cardiac surgery.
  • Analysis of critical incident and near-miss reporting frameworks from other industries.

Main Results:

  • A systems approach provides a comprehensive framework for understanding human factors in cardiac surgery.
  • Critical incident and near-miss reporting systems, when adapted from other high-technology fields, can enhance patient safety.
  • Interdisciplinary insights are vital for optimizing performance and reducing errors in the operating room.

Conclusions:

  • Implementing a systems approach to human factors is essential for advancing safety in cardiac surgery.
  • Learning from incident reporting in other high-risk industries can significantly improve patient outcomes.
  • Continued research and application of human factors principles are necessary for medical safety.

Related Concept Videos

Current Trends in Nursing II01:30

Current Trends in Nursing II

Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...
Issues And Trends In Healthcare Delivery System01:29

Issues And Trends In Healthcare Delivery System

The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Errors occurring during blood pressure monitoring01:25

Errors occurring during blood pressure monitoring

Blood pressure monitoring is a crucial clinical procedure in diagnosing and managing various cardiovascular conditions. Despite its significance, the accuracy of blood pressure measurements can be compromised by multiple factors, potentially leading to either falsely high or low readings. These inaccuracies are critical as they can significantly impact patient care. So, it is vital to understand these challenges deeply and adopt strategic approaches to minimize errors.
Several factors...
Guidelines and Strategies for Safe Computer Charting01:18

Guidelines and Strategies for Safe Computer Charting

The guidelines and strategies provided by the American Nurses Association (ANA) and the Canadian Nurses Association (CNA) offer essential principles for ensuring safe and secure computer charting systems in healthcare settings. Let's break down each recommendation:
Maintain Confidentiality and Security:
Cardiac Catheterization I: Pre-Procedure Overview01:28

Cardiac Catheterization I: Pre-Procedure Overview

Cardiac catheterization is an invasive diagnostic technique used to identify and evaluate structural and functional diseases of the heart and major blood vessels. This technique diagnoses congenital heart disease, coronary artery disease, valvular heart disease, and coronary spasms and assesses ventricular function. It helps guide treatment decisions, including the need for revascularization procedures like percutaneous coronary intervention (PCI) or coronary artery bypass grafting (CABG) and...