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Communication techniques for patient instruction.

M Ivey, Y Tso, K Stamm

    American Journal of Hospital Pharmacy
    |August 1, 1975
    PubMed
    Summary

    Effective pharmacist-patient communication strategies are crucial for healthcare. This involves understanding patient needs, managing communication flow, setting goals, and assessing the impact of instructions.

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    Area of Science:

    • Pharmacy
    • Communication Studies
    • Health Sciences

    Background:

    • Effective communication is vital for patient care and medication adherence.
    • Pharmacists play a key role in patient education and health outcomes.

    Purpose of the Study:

    • To discuss techniques for enhancing pharmacist-patient communication.
    • To outline methods for pharmacists to identify patient needs and evaluate communication effectiveness.

    Main Methods:

    • Discussion of communication principles applied to pharmacy practice.
    • Exploration of strategies for needs assessment, timing, objective setting, and evaluation.

    Main Results:

    • Pharmacists can improve communication by actively identifying patient information needs.
    • Controlling communication timing and defining clear objectives enhance understanding.
    • Developing diverse communication methods and evaluating their effectiveness are key.

    Conclusions:

    • Implementing structured communication techniques empowers pharmacists to better serve patients.
    • Improved pharmacist-patient interactions can lead to better health outcomes and medication adherence.

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