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Updated: Oct 5, 2026

Real-Time Proxy-Control of Re-Parameterized Peripheral Signals using a Close-Loop Interface
Published on: May 8, 2021
Abstract:
Why wait for data when you can have them now? For a dozen years, management at Delnor Community Hospital in Geneva, IL, saw patient satisfaction scores fluctuate between the 50th and 75th percentile. And for a dozen years, management felt that while that was 'pretty good, we wished we could do better,' says Michael Kittoe, MBA, the chief financial officer of the 118-bed facility. About two years ago, the hospital started a campaign to make customer service a real competitive differentiation for the hospital.
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