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Information access in a dual-task context: testing a model of optimal strategy selection
1University of Illinois at Urbana-Champaign, USA. cwickens@psych.uiuc.edu
Journal of Experimental Psychology. Applied
|September 7, 2001
Summary
Pilots struggled with database navigation when multitasking. Findings suggest improved database tools and viewport management training for pilots in complex aviation environments.
Area of Science:
- Human Factors
- Cognitive Psychology
- Aviation Psychology
Background:
- Pilots access critical information from hierarchical aviation databases.
- Multitasking environments in aviation increase cognitive load and task complexity.
- Effective information access is crucial for flight safety and performance.
Purpose of the Study:
- To investigate pilot performance in accessing hierarchical aviation databases under single-task and dual-task conditions.
- To analyze pilot strategies for allocating resources, specifically viewports, between an information access task and an altitude-monitoring task.
- To identify factors influencing viewport allocation and navigational difficulties in a multitasking flight environment.
Main Methods:
- Experiment 1: Pilots navigated a hierarchical database under single-task conditions.
- Experiment 2: Pilots performed the database navigation task while time-sharing with an altitude-monitoring task of varying bandwidth and priority.
- Dual-task analysis involved observing viewport allocation strategies between the information task and the monitoring task.
Main Results:
- Viewport allocation was generally biased towards the monitoring task.
- Allocation strategy showed limited sensitivity to task difficulty and relative priorities.
- Certain navigational difficulties did not adaptively influence the viewport selection strategy.
- Pilots' dual-task performance was impacted by suboptimal viewport management.
Conclusions:
- Current viewport management strategies may not be optimal for pilots in complex aviation scenarios.
- Recommendations include developing tools for direct database access (e.g., jumping to the top) and providing dual-viewports.
- Enhanced training on optimum viewport management strategies is essential for improving pilot performance in multitask environments.