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Related Experiment Videos

Information technology risks as seen by the public.

L Sjöberg1, J Fromm

  • 1Stockholm School of Economics, Center for Risk Research, Sweden. pls@hhs.se

Risk Analysis : an Official Publication of the Society for Risk Analysis
|September 27, 2001
PubMed
Summary
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Information technology (IT) use is widespread, yet people perceive its risks as affecting others more than themselves. Despite positive attitudes, even small percentages of negative IT experiences impact large populations.

Area of Science:

  • Social Sciences
  • Information Science
  • Psychology

Background:

  • Information technology (IT) adoption is rapidly increasing across the general population.
  • Growing IT use necessitates a deeper understanding of associated risks and public perception.

Purpose of the Study:

  • To review literature on IT use and associated risks.
  • To report findings from a Swedish population survey on IT use and risk perception.

Main Methods:

  • Literature review on electronic mail and internet applications.
  • Survey of a random Swedish population sample regarding IT use and perceived risks.

Main Results:

  • Participants generally held positive attitudes toward IT and acknowledged some risks.

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  • Perceived IT risks were predominantly attributed to others, contrasting with general technology hazard perceptions.
  • Attitudes towards IT use correlated strongly with general computer attitudes, but weakly with risk perception.
  • While few reported personal negative experiences (e.g., addiction, depression, isolation), these translate to significant population-level impacts.

    • Conclusions:

    • Public awareness of IT risks exists but often involves a 'not me' bias.
    • Despite positive general attitudes, the cumulative impact of IT-related negative experiences on the population is substantial.