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Published on: March 27, 2018
Cardiac surgery report cards: comprehensive review and statistical critique
D M Shahian1, S L Normand, D F Torchiana
1Department of Thoracic and Cardiovascular Surgery, Lahey Clinic, Burlington, Massachusetts 01805, USA. david.m.shahian@lahey.org
Public report cards for cardiac surgery quality may not be effective and can lead to negative behaviors. Collaborative quality improvement programs offer an alternative, but lack public accountability. Statistical improvements are needed for any public reporting.
Area of Science:
- Cardiovascular Surgery
- Health Services Research
- Biostatistics
Background:
- Public report cards and confidential, collaborative peer education are distinct methods for cardiac surgery quality assessment.
- Report cards, often state-mandated, assume public disclosure motivates providers and market forces reward quality, but evidence is mixed.
- Nationwide declines in heart surgery mortality and hospital-developed internal quality programs confound the impact of report cards.
Purpose of the Study:
- To review the controversies surrounding the methodology and effectiveness of public report cards versus collaborative peer education for cardiac surgery quality.
- To identify potential negative consequences of report cards, such as high-risk case avoidance and "gaming" the system.
- To advocate for improved statistical methods and the integration of continuous quality improvement with any public reporting.
Main Methods:
- Review of existing literature on cardiac surgery quality assessment and improvement strategies.
- Discussion of the statistical methodologies underlying public report cards and their limitations.
- Comparison of the effectiveness and potential drawbacks of public report cards and continuous quality improvement (CQI) programs.
Main Results:
- The effectiveness of public report cards in motivating providers and improving quality is challenged by numerous studies.
- Report cards may lead to negative behaviors like high-risk case avoidance and system gaming.
- Continuous quality improvement programs show effectiveness in improving performance and reducing variability but lack public accountability.
- Current statistical methodologies for report cards are flawed, with inherent imprecision in risk-adjustment models.
Conclusions:
- Public report cards' impact on cardiac surgery mortality is unclear and may be confounded by other factors.
- Collaborative, confidential continuous quality improvement programs offer advantages but do not ensure public accountability.
- Improved statistical techniques, such as hierarchical models, and emphasis on statistical uncertainty are crucial for accurate public reporting.
- A combination of appropriate statistical methods for public reporting and simultaneous implementation of CQI programs is recommended.
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