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Related Experiment Videos

Emotions at work.

R J Grossman1

  • 1School of Management, Marist College, Poughkeepsie, New York, USA. robert.grossman@marist.edu

Clinical Leadership & Management Review : the Journal of CLMA
|February 2, 2002
PubMed
Summary
This summary is machine-generated.

Developing managers' emotional quotient (EQ), or interpersonal skills, is increasingly recognized as vital for health-care organizations. Enhancing EQ can improve leadership effectiveness and organizational outcomes.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology

Background:

  • Healthcare organizations face unique challenges in management.
  • The role of emotional intelligence in leadership is gaining attention.

Purpose of the Study:

  • To highlight the significance of developing managers' emotional quotient (EQ) in healthcare.
  • To underscore the importance of interpersonal skills for effective healthcare leadership.

Main Methods:

  • Literature review on emotional intelligence and healthcare management.
  • Analysis of current trends in leadership development within the healthcare sector.

Main Results:

  • Healthcare organizations are starting to acknowledge the value of EQ in managers.
  • Interpersonal skills are identified as a critical component of successful healthcare leadership.

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Conclusions:

  • Prioritizing the development of managers' emotional quotient is essential for healthcare organizations.
  • Investing in EQ training can lead to improved organizational performance and employee satisfaction.