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Using a web-based prototype and human-computer interaction concepts to develop a vision for a next generation patient

N Staggers¹, S Miller

¹Information Technology Services, University of Utah, Salt Lake City, UT, USA.

Proceedings. AMIA Symposium

|February 5, 2002

Summary

This study introduces a web prototype and human-computer interaction framework to define requirements for a new patient care system. These tools facilitate requirement crystallization and illustrate process model changes for clinicians.

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Area of Science:

Health Informatics
Human-Computer Interaction
Software Engineering

Background:

Developing new patient care systems requires robust requirement definition.
Integrating advanced technologies into healthcare necessitates effective development tools.
Managing change in large healthcare enterprises is complex.

Purpose of the Study:

To describe the novel application of a web-based prototype and a human-computer interaction framework.
To detail how these tools aid in developing requirements for next-generation patient care systems.
To demonstrate the utility of these tools in managing the change process within a large enterprise.

Main Methods:

Utilized a web-based prototype for iterative requirement gathering.
Employed a human-computer interaction framework to structure the development process.
Engaged development teams and clinicians throughout the requirement elicitation phase.

Main Results:

Successfully crystallized novel requirements for a new patient care system.
Effectively illustrated potential radical changes in care process models to clinicians.
Initiated the change management process for system implementation in a large enterprise.

Conclusions:

A combination of web prototyping and HCI frameworks is effective for patient care system development.
These tools facilitate clear communication of system changes to end-users.
Early engagement with these tools supports successful change management in healthcare IT projects.