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Controlling information technology costs.

Tom Honan1, Vince Ciotti

  • 1Hunter Group, St. Petersburg, FL, USA. THonanTHG@worldnet.att.net

Michigan Health & Hospitals
|February 7, 2002
PubMed
Summary

Healthcare leaders face challenges with Information Technology (IT) investments. Despite underinvestment, IT projects often lack clear returns, risking healthcare system success.

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Area of Science:

  • Health Informatics
  • Healthcare Management

Background:

  • Healthcare executives express significant frustration with Information Technology (IT).
  • Hospitals typically invest 2-3% of costs in IT, lower than other industries (8-10%).
  • Despite investment, IT initiatives frequently fail to demonstrate a clear return on investment.

Purpose of the Study:

  • To analyze the challenges and impact of Information Technology (IT) investments in healthcare.
  • To understand why IT investments in healthcare often do not yield demonstrable returns.
  • To highlight the critical role of effective technology deployment in healthcare system success or failure.

Main Methods:

  • Analysis of IT investment trends in the healthcare sector.
  • Review of financial performance data related to IT implementations.
  • Case study examination of successful and unsuccessful technology deployments in healthcare organizations.

Main Results:

  • Healthcare IT investments are often characterized by a lack of measurable return.
  • Underinvestment in IT is a common issue, yet even allocated funds may not yield expected benefits.
  • Ineffective IT deployment poses a significant risk to the operational viability of healthcare systems.

Conclusions:

  • Effective Information Technology (IT) deployment is crucial for healthcare organizations.
  • Addressing the gap between IT investment and demonstrable return is essential for organizational success.
  • Strategic management of IT is vital to prevent it from becoming a cause of healthcare system failure.

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