New tools help behavioral health providers boost quality while documenting value
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Updated: Oct 2, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Abstract:
One California-based provider of behavioral health services was in that position until it implemented a system that not only documents the progress of treatment for payers, but also helps the organization provide better care by supplying continuous updates on patient status. The system uses two research-based tools that look at critical triggers as well as a patient's overall level of distress. See how implementation of this innovative approach has facilitated provider/payer discussions while fueling quality improvement.
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