Related Experiment Videos
Communication skills: some problems in nursing education and practice
Simon Chant1, Tim Jenkinson, Jacqueline Randle
1Institute of Health Studies, University of Plymouth, Plymouth PL4 8AA, UK.
Journal of Clinical Nursing
|February 16, 2002
Summary
Communication skills training for nurses faces definitional issues and practical barriers. Improving teaching and addressing social obstacles are crucial for enhancing patient and staff satisfaction.
Area of Science:
- Nursing Education
- Healthcare Communication
Background:
- Communication skills training is vital in pre-registration nursing.
- Existing literature reveals definitional ambiguity in terms like 'communication skills' and 'interpersonal skills'.
Purpose of the Study:
- To review literature on communication skills training in English pre-registration nursing education.
- To identify challenges in teaching and practicing communication skills.
- To propose a new term, 'communications strategies', to address definitional problems.
Main Methods:
- A systematic literature search was conducted.
- 200 relevant articles were identified and analyzed.
Main Results:
- Significant definitional problems were identified, with interchangeable use of key terms.
- Challenges in current communication skills teaching methods were highlighted.
- Social barriers hindering the application of communication skills in practice were discussed.
Conclusions:
- Definitional inconsistencies and practical barriers persist in nursing communication skills.
- Addressing both teaching methodologies and social barriers is essential.
- Adopting the term 'communications strategies' may offer clarity and a structured approach.