Related Experiment Videos
Communication between consultants and referring physicians: a qualitative study to define learning and assessment
Louis Sibert1, Azzouz Lachkar, Philippe Grise
1Department of Urology, Rouen University Hospital-Charles Nicolle, 1, rue de Germont, 76031 Rouen, France. louis.sibert@chu-rouen.fr
Background:
Outpatient consultation constitutes a major part of medical practice. However, little is known about the skills which should be taught to residents in order for them to improve their consultant-referring physician relationships.
Purposes:
To specify the consultant skills which are required to ensure an effective communication between specialists and referring physicians.
Methods:
A qualitative study based on (a) a literature search and (b) focus group interviews.
Results:
Skills thus identified and described are classified in two groups: observable skills and principles/attitudes.
Conclusions:
The consensual specification of these abilities permits a greater efficacy in the teaching of consultant skills.