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Physicians' adoption of information technology: a consumer behavior approach
M S Eger1, R L Godkin, S R Valentine
1College of Business, Lamar University, USA.
Health Marketing Quarterly
|March 5, 2002
Summary
Physicians show resistance to adopting new information technology (IT). This study explores factors influencing IT acceptance, adoption, and application in medical practice.
Area of Science:
- Medical Informatics
- Health Information Technology
- Physician Behavior
Background:
- Physician resistance to information technology (IT) hinders medical practice advancement.
- Suspected reasons include inadequate training, technophobia, altered doctor-patient dynamics, and medico-legal concerns.
- Empirical research points to age, personality, behavior, and occupational factors.
Purpose of the Study:
- To investigate the reasons behind physicians' reluctance to adopt IT.
- To analyze the factors influencing the acceptance, adoption, and application of IT by physicians.
- To bridge the gap between IT literature and consumer behavior studies regarding physician adoption.
Main Methods:
- Literature review integrating information technology and consumer behavior research.
- Analysis of existing empirical studies on physician IT adoption barriers.
- Synthesis of anecdotal evidence and research findings.
Main Results:
- Multiple factors contribute to physician IT resistance, including individual characteristics and professional context.
- Understanding these factors is crucial for successful IT implementation in healthcare.
- The study highlights the need for a comprehensive approach considering both technological and human elements.
Conclusions:
- Physician acceptance and adoption of IT are complex, influenced by a combination of personal, professional, and technological factors.
- Addressing training, perceived risks, and the doctor-patient relationship is key to overcoming resistance.
- Further research integrating behavioral science can optimize IT integration in medicine.