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Implications of organizational learning for nursing managers from the cultural, interpersonal and systems thinking
1School of Commerce, Murdoch University, Murdoch, Western Australia. cchan@central.murdoch.edu.au
Abstract:
This paper discusses the implications of organizational learning to healthcare administrators, in particular nursing managers, from the cultural, interpersonal and systems thinking perspectives. In the various perspectives the reasons for organizational ineffectiveness and remedies are presented. There is little doubt that pressure for nurses to perform is escalating as healthcare institutions attempt to improve the quality of service through restructuring and change, which leads to greater job dissatisfaction, higher turnover, lower morale and increased industrial actions of nurses. An integrated approach to organizational learning is arguably important for the effective management of nurses during periods of transition.
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