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Related Experiment Videos

Sheffield Assessment Instrument for Letters (SAIL): performance assessment using outpatient letters.

G M Crossley1, A Howe, D Newble

  • 1Department of Paediatrics, Sheffield Children's Hospital NHS Trust, UK.

Medical Education
|March 16, 2002
PubMed
Summary
This summary is machine-generated.

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A new assessment tool, the Structured Assessment of Interprofessional Literacy (SAIL), effectively evaluates doctors' written communication skills using routine outpatient letters. This method is feasible, reliable, and provides valuable feedback for improving medical practice and training.

Area of Science:

  • Medical Education
  • Healthcare Communication
  • Performance Assessment

Background:

  • Effective communication is crucial for doctor training and quality patient care.
  • There is a need for well-designed assessments of physician performance.
  • Routine clinical documents can serve as indicators of practice quality.

Purpose of the Study:

  • To design an assessment process utilizing routine outpatient letters.
  • To evaluate the validity, feasibility, reliability, and educational impact of this assessment method.
  • To develop a tool for assessing written communication skills in doctors.

Main Methods:

  • Developed the Structured Assessment of Interprofessional Literacy (SAIL) instrument based on consensus.
  • SAIL includes an 18-point checklist and a global rating scale.

Related Experiment Videos

  • Three judges assessed 260 routine outpatient letters from 26 paediatric registrars.
  • Main Results:

    • Achieved consensus on good practice in written communication, aligning with literature.
    • The assessment process was feasible, with scoring taking 3-6 minutes per letter per judge.
    • The reliability coefficient was 0.72, with potential to reach 0.8 with more data.
    • Assessment results are suitable for formative feedback.

    Conclusions:

    • SAIL offers a face-valid method for assessing written communication performance using outpatient letters.
    • The instrument is feasible and yields reliable results for paediatric registrars' in-training assessments.
    • Feedback from SAIL can enhance doctors' written communication skills.
    • SAIL has potential applications in other specialties and for revalidation.