[Phsychotherapy results: What do our patients think?]

The present paper shows the way a mental health organization works and, at the same time, examines some results upon the post-therapy follow-up for outpatient treatments, the therapists' qualities perceived by the patients and the readmission rate. The results are twofold: for internal purposes, they allow a feedback for continuous quality improvement. For the outside, they generate information for future comparisons among other similar organizations. This paper also address the debate between two major stands in the field of psychotherapy research (one for the Evidence Based Psychotherapy and the other for the Psychotherapy Based on Common Features).