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Justice and organizational citizenship behavior intentions: fair rewards versus fair treatment
Steve Williams1, Richard Pitre, Mohamed Zainuba
1Department of Business Administration, Texas Southern University, Jones School of Business, Houston 77004, USA. steve_williams@tsu.edu
Abstract:
In a sample of 114 employees from various industries, organizations, and positions, the likelihood of organizational citizenship behaviors (OCB) increased when employee perceptions of fair treatment by supervisors became more positive. Perceptions of fair rewards and fair formal procedures were not predictors of OCB intentions. After the authors controlled for established patterns of OCB and demographic characteristics, interactional justice perceptions were significantly related to the intention of performing specific organizationally beneficial activities.