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Specialized reference works and their users. A preliminary study.

A B Wagner, M C Drott

    Journal of Chemical Information and Computer Sciences
    |November 1, 1975
    PubMed
    Summary
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    Identifying users of specialized reference works and their information needs is complex. It requires multiple research methods, as information source accessibility varies by reference tool and user type.

    Area of Science:

    • Information Science
    • Library Science
    • User Studies

    Background:

    • Specialized reference works are crucial information resources.
    • Understanding user engagement with these tools is vital for effective library services.
    • Previous research has not fully explored the user identification and benefit analysis for specific reference materials.

    Purpose of the Study:

    • To identify users of three specialized reference works.
    • To determine the benefits derived from using these reference tools.
    • To assess the feasibility of locating and interviewing users and understand usage contexts.

    Main Methods:

    • User identification and location methods were developed and tested.
    • In-depth interviews were conducted with identified users.

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  • Reference works were compared with alternative information sources for comprehensiveness.

    • Main Results:

    • User identification and needs assessment proved complex, necessitating a mixed-methods approach.
    • User interviews provided insights into the perceived value of each reference work.
    • Comparison revealed significant variations in the comprehensiveness of reference works versus alternative sources.

    Conclusions:

    • A combination of research methods is essential for accurately identifying users and their information needs.
    • The accessibility and availability of alternative information sources are contingent upon both the specific reference work and the user demographic.
    • Effective library resource management requires a nuanced understanding of user behavior and information seeking patterns.