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Working together to improve record keeping.

C Caldwell1, D Komaromy, F Lynch

  • 1RCN Development Centre, South Bank University.

Nursing Standard (Royal College of Nursing (Great Britain) : 1987)
|April 27, 2002
PubMed
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This study details a structured change management project to enhance record-keeping systems in a pediatric hospital. The findings offer insights into effective hospital process improvement strategies.

Area of Science:

  • Healthcare Administration
  • Hospital Management
  • Information Systems

Background:

  • Effective record-keeping is crucial for patient care and hospital operations.
  • Implementing changes in healthcare settings presents unique challenges.
  • Previous record-keeping systems may not meet current pediatric healthcare needs.

Purpose of the Study:

  • To describe the structured process of implementing improvements in record-keeping within a children's hospital.
  • To highlight the application of change management principles in a healthcare environment.
  • To provide a case study for enhancing hospital information systems.

Main Methods:

  • A structured change management framework was applied.
  • The project focused on improving the existing record-keeping system.

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  • Key stakeholders were involved throughout the implementation process.

    • Main Results:

    • The project successfully improved the record-keeping process.
    • Enhanced data management was achieved.
    • The structured approach facilitated smoother implementation.

    Conclusions:

    • A systematic approach to change management is effective for hospital improvements.
    • Improving record-keeping systems can enhance pediatric patient care.
    • The project provides a valuable model for other healthcare institutions.